As a mortgage servicer working in the world of hazard insurance claims, it can be easy to get caught up solely in the adjustment side of the process, i.e., filing claims. However, it is important to remember that maximizing claims recovery cannot occur without comprehensive claims analysis.
Claims analysis consists of reviewing properties and identifying all of the opportunities for recovering claimable damage, and is the first step in the process of filing claims. Your property preservation teams provide maintenance and corresponding documentation of the property from the time it is received through liquidation. During the claims analysis process, to ensure the maximum recovery is obtained, servicers must adapt to recovery opportunities that arise from the property preservation data, while always being mindful of remaining in compliance with government regulations.